Being there when mental health patients need us – Kate Chartres

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In the last of our series of blogs about the Mental Health Implementation Plan launched earlier this week, nurse consultant Kate Chartres discusses how the model of liaison at Northumberland, Tyne and Wear NHS Foundation Trust supports patients through specialist clinics for people with co-morbid physical and mental health conditions:

I have the pleasure of being the nurse consultant for the Sunderland Psychiatric Liaison Team, a team enormously passionate about what we provide.

Three years ago we extended hours to cover 24/7 and are consistently delivering on an urgent response within an hour to A&E for 95% to 99% of referrals and our target of less than 24 hours for inpatient wards in around 100% of cases, with little variation.

Positive feedback from service users and acute trust peers indicates the impact we’ve had in being accessible and available to offer expert advice and support.

Read Kate’s blog in full on our mental health section.

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